jeetbuzz Privacy Policy

Through this privacy policy, jeetbuzz makes clear what methods we follow when collecting, processing, and storing personal information of users on our platform. When you register, log in, or use any service on jeetbuzz, you are considered to have accepted the terms of this policy.

Our Terms and Conditions are linked to this privacy policy and must be read together. If any conflict arises, this privacy policy will apply.

1. Scope of Information Collection

jeetbuzz collects user information in various ways. This information comes primarily from three sources: information provided directly by the user, technical information collected automatically, and information received through third parties.

1.1 Directly Provided Information

During account registration and identity verification, we collect the following information:

Full name and date of birth
Email address and mobile number
National ID or passport number (for identity verification)
Financial transaction details, such as bKash, Nagad, or Rocket account numbers
Any support messages or complaints you submit

1.2 Automatically Collected Information

When you use our website or app, certain information is recorded automatically:

Device type, operating system, and browser information
IP address and session duration
Page visits, clicks, and navigation patterns
Data collected through cookies and related tracking technologies

1.3 Information Received from Third Parties

For the purposes of identity verification and fraud prevention, jeetbuzz may also collect information from legitimate third parties. This process is conducted in full compliance with applicable laws and regulations.

2. Purpose of Using Information

We use the collected information for the following purposes:

Creating, managing, and securing accounts
Safely processing financial transactions such as deposits and withdrawals
Providing customer support and resolving complaints
Identifying technical issues and improving platform quality
Preventing illegal activity, fraud, and account misuse
Fulfilling applicable legal obligations
Sending relevant notifications and updates based on your preferences

jeetbuzz never sells your personal information to third parties. We share information only where it is essential for operating the service and where required by legal obligation.

3. Policy on Sharing and Disclosing Information

We may share your personal information with third parties in the following specific circumstances:

3.1 Service Provider Partners

We work with trusted partners for payment processing (bKash, Nagad, Rocket, bank transfer), identity verification, and managing technical infrastructure. Only the information necessary for a partner to carry out their specific service is shared with them.

3.2 Legal Requirements

If required by a court order, investigation by a government regulatory body, or any other valid legal process, jeetbuzz will be obligated to disclose information in accordance with the law.

3.3 Business Restructuring

In the event of a business merger, acquisition, or asset transfer, user information may be transferred to the relevant new authority. If such a change occurs, we will notify users in advance.

4. Information Storage and Security

jeetbuzz uses SSL encryption, access controls, and secure server infrastructure to keep your information safe. Our security measures are reviewed and updated regularly.

Your information will be retained only for as long as it is necessary to provide the service or meet legal obligations. Even after an account is closed, some information may be kept on record for a defined period.

If a data breach occurs, we will notify the affected users as quickly as possible and take corrective action.

5. Cookies and Tracking Technologies

Our website uses cookies and similar technologies. Cookies are used to improve your browsing experience, keep login sessions active, and analyse platform usage patterns.

You can control or disable cookies from your browser settings if you wish. However, disabling cookies may limit some functionality of the website.

5.1 Types of Cookies

Essential Cookies: Required for login and security sessions; these cannot be disabled.
Analytics Cookies: Monitor website performance and usage patterns.
Preference Cookies: Remember language and interface preferences.

6. User Rights

Every user registered on jeetbuzz has the following rights regarding their personal information:

Access: You can request to know what information we hold about you.
Right to Correction: You can contact us to correct any incorrect or outdated information.
Right to Erasure: You can request that your information be deleted in certain circumstances, though this may not be possible where there is a legal requirement to retain it.
Object to Processing: You can object to marketing communications or specific processing of your information.
Data Portability: You can request to receive certain information about you in a structured format.

To exercise these rights, contact our support team. We are available 24 hours a day, 7 days a week via live chat and email in both Bengali and English.

7. Protection of Minors

jeetbuzz strictly follows a 21+ age policy. Our platform is not for anyone under 21 years of age, and we do not knowingly collect or store any information from minors. The age verification process is strictly followed during account registration.

If it becomes known that a minor's information has been collected by mistake, we will delete it immediately and close the associated account. To learn more about responsible gaming, visit our Responsible Gaming page.

8. International Data Transfers

Our servers and service providers may be located outside Bangladesh. In such cases, your information may be transferred internationally. jeetbuzz ensures that appropriate safeguards are maintained during such transfers and that the standards of this policy are upheld.

9. Third-Party Links and Services

Third-party services (payment gateways, game studios, etc.) are integrated into our platform. These third parties have their own privacy policies and jeetbuzz is not responsible for their activities. We advise users to read the relevant policies of those third parties.

10. Policy Changes and Updates

jeetbuzz reserves the right to amend this privacy policy at any time. If any significant changes are made, we will inform users via email or a notification on the platform. Continued use of the platform after an update will be considered acceptance of the new policy.

To learn more about our services or this policy, visit our About Us page for more information about the organisation's identity and goals.

11. Contact and Complaints

For any questions, requests, or complaints regarding this privacy policy or the handling of your personal information, contact us directly:

Live Chat: Available 24/7 in both Bengali and English
Email: [email protected]

We aim to process all requests within a reasonable time. For general questions, you can check our FAQ section, where you will find answers to many common questions.